Grameenphone Prepaid Ownership Transfer

Grameenphone has launched a new service, on November 5, 2008, for its prepaid subscribers, ‘Ownership Transfer,’ through which a prepaid subscriber can transfer ownership of his/her SIM to someone else.

Previously this service was only available to post-paid subscribers. Under the new initiative Smile M2M, Smile PSTN, djuice, and GPPP prepaid subscribers can transfer their ownership at any GP designated customer touch points (STP, GPSD, GPCF and GPC), by paying a nominal fee of BDT 50. However, barred SIMs, Business Solutions and Village Phone subscribers will not be able to transfer ownership under this campaign.

The transfer process is as follows:

• Both the transferor and transferee will have to be present at the GP designated touch point (All STP, GPC, and GPCF & GPSD) with valid subscription papers in order to transfer ownership.
• Touch point personnel will validate the papers. If found valid, he will ask the transferor and transferee to fill up the ownership-transfer form, along with a new subscription form (to be filled by the transferee).
• An SMS will then be sent to 7070 from the touch points’ recognized mobile number.
• The system will send a reply SMS: “Ownership transfer of your SIM is in process.”
• The BDT 50 service charge will have to be paid at this point.
• After confirmation of the papers, the system will send an SMS to the transferee: “Ownership transfer process of your number has been completed successfully.”

In order to transfer the ownership, the transferor needs to bring one passport-size photograph and the subscription paper for the SIM being transferred. The transferee needs to bring three passport-size photographs and a Photo ID Card. The transferee will also have to fill up a new subscription form.

Grameenphone, as a customer responsive company, constantly strives to stand beside its subscribers and help them stay close and safe in everything they do.